Delivery Information

We process orders within 48 hours of receiving cleared payment and will let you know by email when it's on it's way to you. Orders are normally shipped via Royal Mail.

Personalised items take longer to dispatch but please refer to the advert where turnaround times can be found.

Delivery Problems

If your UK order does not arrive after 10 working days (outside of the Royal Mail strikes, bad weather etc), please contact us so we can arrange a refund/replacement.

If you're in Europe please allow 20 days and we'll refund/replace.

For the rest of the world, please allow a little longer.

If your item does arrive damaged please let us know as soon as possible and we will sort this out for you by refunding/replacing.

Delivery Costs

Postal Rates - UK.  £2.99 on orders under £9.99 - free above £10.00

Postal Rates - Europe, USA, South America and North America.  One fixed rate per order of £18.99

Import and Export

Please observe your countries importing rules and regulations as you may incur extra taxes and/or import duties.  These are out of our control.